Terms & Conditions

Last Updated: 06/08/2025

These Terms & Conditions govern the use of the ProScapeSupplies website and the purchase of products from us. By placing an order or using our website, you agree to these terms.

1. Company Details

ProScapeSupplies
[Your Business Address]
[Your Phone Number]
[Your Email Address]

2. Orders & Contract

  • Your order becomes a binding contract once we have confirmed acceptance in writing (usually via email).

  • We reserve the right to refuse or cancel orders due to errors, stock shortages, or suspected fraudulent activity.

  • All orders are subject to availability. If a product is out of stock, we will contact you to arrange an alternative or refund.

3. Prices & Payment

  • All prices are shown in GBP and include VAT unless otherwise stated.

  • Payment must be made in full before goods are dispatched.

  • We reserve the right to adjust prices at any time to reflect supplier price changes or market conditions.

4. Delivery

  • Delivery terms are outlined in our Delivery Policy.

  • Risk passes to you once goods have been delivered to your specified address.

  • We are not responsible for delays caused by events beyond our reasonable control.

5. Returns & Refunds

  • Returns are handled in line with our Returns & Refund Policy.

  • Certain products (e.g., bespoke, custom-cut, or special orders) are excluded from returns unless faulty.

6. Product Information

  • We take care to ensure product descriptions, images, and specifications are accurate, but slight variations may occur (especially with natural materials).

  • Colours, textures, and patterns may vary due to manufacturing and natural differences.

7. Liability

  • Our liability is limited to the value of the goods supplied.

  • We are not responsible for indirect or consequential losses arising from delays, damages, or defective goods, except where required by law.

8. Intellectual Property

  • All content, images, and branding on our website remain the property of ProScapeSupplies and may not be copied or reproduced without permission.

9. Governing Law

  • These terms are governed by the laws of England and Wales.

  • Any disputes will be resolved exclusively in the courts of England and Wales.